At Phoenix Pizza & Wings ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, and email address when you contact us or subscribe to our newsletter.
- Order Information: Delivery address and order details when you place an order through our website or over the phone.
- Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Respond to your inquiries and provide customer support.
- Send promotional offers and updates (only if you have opted in).
- Improve our website, menu, and overall customer experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist in operating our website or conducting our business, under strict confidentiality agreements.
- When required by law, regulation, or legal process.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, although this may affect some functionality of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., Google Maps, delivery platforms). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent for marketing communications at any time.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Address: 1 Bonis Ave, Scarborough, ON M1T 2T9, Canada
- Phone: +1 416-293-0006
- Email: info@phoenixpizza.ca
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.